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Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Raphaelfaria
Level 7
2 weeks ago

Roku stick 3810X won’t sync with any remote

I have this stick for about 3 years, I didn’t use for about 1 year. When I tried to use again the remote does not work. I tried buying a new one and same behavior.

the stick boots but I can’t control. I tried to factory reset and now it shows the setup screen with the step to sync the remote.

 

any ideas on how to make my stick work again?

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3 REPLIES 3
renojim
Community Streaming Expert
2 weeks ago

Re: Roku stick 3810X won’t sync with any remote

Are you using the USB cable that came with it with the "bump" in it?  The remote won't pair if that cable is missing or faulty.

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Raphaelfaria
Level 7
2 weeks ago

Re: Roku stick 3810X won’t sync with any remote

No, I’m not. I will try to find.

if I can’t find, what’s the alternative? Ia it easy/worth to buy a new roku cable?

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Tivoburkee
Community Streaming Expert
2 weeks ago

Re: Roku stick 3810X won’t sync with any remote

You can buy it from Roku for $20:

 

USB Power Cable with Long-range Wi-Fi® Receiver | Roku

 

Only place to get it. 

 

 

Edmund
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