I have this stick for about 3 years, I didn’t use for about 1 year. When I tried to use again the remote does not work. I tried buying a new one and same behavior.
the stick boots but I can’t control. I tried to factory reset and now it shows the setup screen with the step to sync the remote.
any ideas on how to make my stick work again?
Are you using the USB cable that came with it with the "bump" in it? The remote won't pair if that cable is missing or faulty.
No, I’m not. I will try to find.
if I can’t find, what’s the alternative? Ia it easy/worth to buy a new roku cable?
You can buy it from Roku for $20:
USB Power Cable with Long-range Wi-Fi® Receiver | Roku
Only place to get it.