Hi @neidigkm
Thanks for the post.
Are you referring to the Roku Wireless Speakers? If so, have you also tried the steps available in this Support link: How do I set up my Roku® wireless speakers? Please let us know as well the troubleshooting steps you've done so we know what steps we should take next.
We look forward to your response.
All the best,
Kariza
Kariza D.
Roku Forum Moderator