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Roku remote won’t stop scrolling

Stops only when i take the batteries out.

Tried restarting and replacing batteries. I can’t find the answer. I can see others have had the issue but can’t see how it was resolved as they had to message support privately 

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Community Streaming Expert

Re: Roku remote won’t stop scrolling

The only remedy is a new remote, so the exchange of personally info is done through PM's, so sorry you don't get person's address and roku credentials. 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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