Remotes

[Dolly1]

I have a #premier+. The remote goes into Find mode by itself all the time. It was also turning the Roko on but I disabled  1 touch play in the settings menu. Now the remote turns itself on and pings in find mode. How do I get it to stop? I push a button and it turns off but a few minutes later it pings again. I took the batteries out overnight because it is driving me nuts 

[RokuDanny-R]

@Dolly1

Thanks for the post.

If you are unable to resolve the issue, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[Dolly1]

Be.I even it or not I don’t see how to send a PM

[renojim]

Click on his name then "View profile".  Somewhere on that page is the link to send a private message.  Make sure you're logged into the "community".

[RokuDanny-R]

@Dolly1

Thanks for the post.

I have responded to your PM and will continue to assist you from there.

Thanks,
Danny