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M80hughes
Newbie

Roku remote not working at all

The remote worked fine for a while then I went to use it and the remote would not do anything so I changed the batteries with new ones and still nothing. I can't even get the remote to go into pair mode it's like I don't have batteries in it. If anyone knows how to fix or if it can be exchanged under warranty plz let me know thanks 👍

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RokuDanny-R
Retired Moderator

Re: Roku remote not working at all

@M80hughes

Thanks for the post.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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