@Mako1026
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
Have you already tried the troubleshooting steps provided by our Support page here: Set up TV controls
With more detailed information, we will be able to assist you further.
Thanks,
Danny
Danny R.
Roku Community Moderator