Hi @dlip23,
Thanks for the post.
Have you tried running the steps on this link to get your remote back up and running? http://go.roku.com/remotehelp.
If you are unable to resolve the issue, please send me a private message with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Mary