Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
KAP3
Newbie

Re: Roku remote draining batteries

Same Problem. Serial # - YH00GX176279

0 Kudos
Marcelofortuna
Reel Rookie

Re: Roku remote draining batteries

I found a way to fix this! At least it worked for mine! you have to disable the microphone of the controller!

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Roku remote draining batteries

Hi @downunder,

Thanks for reaching out regarding the battery issue you are experiencing.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.
 

Best regards,
Mary

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Roku remote draining batteries

Hi @KAP3,

Thanks for reaching out to the Roku community!

Please be aware that your device is no longer under warranty. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories

For more information about our device warranty, visit our Support page here: Player warranty and license agreement 

We appreciate your patience with this matter!
 

Best regards,
Mary

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Roku remote draining batteries

Saw your post @Marcelofortuna,

Thanks for the update.

We're glad to know it's working now and thanks for letting us know all that you've done.

Thank you for choosing Roku. Stay safe and healthy!
 

Best regards,
Mary

0 Kudos
powe710
Reel Rookie

Re: Roku remote draining batteries

Suddenly, my Roku remote is going through batteries quickly.  They must be changed weekly now. Prior to this, they lasted a year.  Not sure what is going on.

0 Kudos
pjsokal
Newbie

Re: Roku remote draining batteries

My remote is draining batteries too. Ser# yh00ej392322

0 Kudos
RokuDanny-R
Retired Moderator

Re: Roku remote draining batteries

@powe710

Thanks for the post.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
RokuDanny-R
Retired Moderator

Re: Roku remote draining batteries

@pjsokal

Thanks for the post.

Please be aware that your device is no longer under warranty. It's possible that the remote may be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories

For more information about our device warranty, visit our Support page here: Player warranty and license agreement


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
powe710
Reel Rookie

Re: Roku remote draining batteries

YH0031472364
0 Kudos