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MGC_1280
Reel Rookie

Roku not working ( no connection/remote)

I plugged in my Roku stick and it wouldn't connect to the Wi-Fi that it had countless times before. I tried to reset the connection, but the remote froze (except for power/volume control).

I tried pairing the remote to no avail & resetting the router also failed. Likewise, the Roku app failed too. I then got a message about insufficient power & changing the outlet also failed.

 

Is the stick just shot or is something else wrong?

 

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renojim
Community Streaming Expert

Re: Roku not working ( no connection/remote)

What's the model number of the stick?  Is it a model that has the Wi-Fi module embedded in the USB cable?  If that cable fails, it won't be able to connect to your Wi-Fi or the remote.

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