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OshaneThomas
Level 7
‎12-01-2021 01:40 AM

Roku Voice Remote Voice Search Issue?

Hello! I recently bought a Roku Express 4K+ and when I set it up, the voice button worked one time. After that, I can no longer use it, every time I press the voice control button it will only lead me to the Streaming Channels which is clearly odd. Please help me resolve this issue as I want to use the voice search feature which is why I also choose this Roku device. I’m frustrated already. Thanks!

https://9apps.ooo/
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makaiguy
Community Streaming Expert
‎12-01-2021 06:52 AM

Re: Roku Voice Remote Voice Search Issue?

@OshaneThomas-

Yes, that is an odd one.  At this point we don't know if the problem is with the Roku unit or with the remote.

These things are just special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.

Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System or Settings > System > Power.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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