Hi, @Lrb2jr
Greetings, and welcome to the Roku Community.
We appreciate you sharing your concern about your Roku remote button not working, and we're here to help. To resolve the issue, we recommend performing the steps below.
Reboot your voice remote
If your voice remote uses standard AA or AAA alkaline batteries, use the following steps to reboot your remote by removing and reinstalling the batteries.
- Remove the battery cover on the back of your remote
- Remove both batteries from the battery compartment
- Re-insert the negative (-) end of a battery first and then gently push the positive (+) end until the battery clicks into place
- Repeat the previous step to install the second battery
- Put the battery cover back on your remote
If your voice remote has a rechargeable battery, follow the steps below below to reboot your remote
- If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.
- If your rechargeable voice remote does not have a pairing button, press and hold the Back
and Home
for 20 seconds.
Once this has been performed, re-pair your Roku remote to your Roku device.
For more information, you can visit this support article on How to fix your Roku voice remote that is not working.
We hope this helps, and let us know if you have further concerns or inquiries.
Thanks,
Kash
Takashi O.
Roku Community Moderator