Hey @badhabit_wb, thanks for letting us know!
We want to learn more about the issue with your Roku remote for your Roku Ultra 2024. Can you tell us:
- Is your remote the older one with AA batteries, or the newer rechargeable one?
- What is the remote model? If it's the older one, the model number is under the battery compartment.
In the meantime, try resetting your remote. Press and hold the Back and Home buttons together for about 20 seconds, then pair it again. Let us know if that helps!
We'll wait for your update.
Thanks,
Roku Community Team
Jharra Q.
Roku Community Moderator