Hi, @MiggyA-Ch. Welcome to the Roku Community!
We appreciate your reaching out about the issue with your Roku remote charging cable. To assist you further, could you please confirm whether this is the remote that originally came with your device? Also, please confirm if it is a Voice Remote Pro or Voice Remote Pro (2nd edition).
We'll wait for your response!
Thanks,
Jharra
Jharra Q.
Roku Community Moderator