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JMartini
Newbie
4 weeks ago

Roku Stick Voice Remote pairs but does not function

The buttons on my RC-EL1 voice remote suddenly stopped working so I re-paired it (using the pair button) with the Stick which seemed to work but took several minutes. After that any/all buttons still did not work. Nor do I see any "transmit" LED work on the remote. Is the remote toast? 

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator
4 weeks ago

Re: Roku Stick Voice Remote pairs but does not function

Hi, @JMartini 

Welcome to the Roku Community.

I appreciate you for sharing with us your concern regarding the functionality of your Roku remote. I'm here to help.

It seems you have successfully performed a troubleshooting step with your Roku remote. Have you considered replacing the batteries to see if there are any improvements?

Keep us posted.

Thanks,
The Roku Community Team.

Takashi O.
Roku Community Moderator
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