Purchased my ROKU in November 2024 and the “OK” button began working intermittently approximately two weeks or so ago. I have changed the batteries, reset the device and every other thing I have seen on this site.
Way too new to be worn out.
looking for support
I have tried everything I see on this forum and to no avail. We have not had this for more than a few months and it won’t work
Hey, @Doc04171976
Welcome to the Roku Community.
I understand that you've encountered an issue with your Roku remote, specifically with the "OK" button, and I'm here to help. I recommend you to perform the troubleshooting steps to resolve the issue.
Detailed instructions on how to perform each step are in the sections below
For more details, you can visit this support article on How to fix your Roku voice remote that is not working
I hope this works, and let me know what you find out. I'm here to continue assisting you.
Thanks,
The Roku Community Team.
Nothing works and this is less than 3 months old
Hi, @Doc04171976
Thanks for keeping us updated.
Please note that I have sent you a private message here in the Roku Community. I reached you from there, so check your inbox.
Hoping for your continuous communication and response.
Thanks,
The Roku Community Team.