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Roku Express Remote not working

Okay, so I just bought a Roku Express, NOT the Roku Express 4k+. And it was working just fine in the beginning. I was in the process of setting it up and all of a sudden the remote just stopped working. I’ve tried changing out the batteries, reseting the roku, pretty much everything the internet has offered me. Im not sure what to do at this point 😞 some guidance would be appreciated.

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Community Streaming Expert

Re: Roku Express Remote not working

Express come with IR remote, check to see if its emitting a signal by pointing at your cellphone camera, if you see it flash its working, if nothing then its bad remote. 

Roku Community Streaming Expert

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Community Streaming Expert

Re: Roku Express Remote not working

Also make sure the front of the Express is visible and facing out into the room.  Be sure there is nothing in front of the Express blocking the signal from the remote.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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