Remotes

[Gmanssa]

I need to replace the mini USB power cord.  I was looking on Amazon but was confused by the wide selection.  What specs should I consider?

[RokuDanny-R · Accepted solution]

@Gmanssa 

Thanks for the inquiry.

You can find more information and replacement accessories for Roku devices on our Support page here: https://www.roku.com/products/accessories/player

Thanks,
Danny

[makaiguy]

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@Gmanssa wrote:

I need to replace the mini USB power cord.  I was looking on Amazon but was confused by the wide selection.  What specs should I consider?

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There's nothing all that special about a Roku USB cable.  As long as it has a USB A connecter at one end and a USB mini at the other it should be fine.  This is just used for power, not data, so data ratings are not important here.

[Tivoburkee · Accepted solution]

If you're looking for a mini usb thats probably where you're having trouble, the correct term is micro-usb. 

[makaiguy]

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@Tivoburkee wrote:

If you're looking for a mini usb thats probably where you're having trouble, the correct term is micro-usb. 

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Good catch, missed that.

The one place you need a USB with a mini connection is if you have a Streaming Stick+.  It has an enhanced wifi receiver that they've located outside the stick into the USB power cord.  This cord connects to the stick via a less common mini connector instead of a micro connector to prevent you from connecting a plain old USB micro cable.  If you have a Streaming Stick+ and do use a plain mini USB cord you'll not be able to connect to your wifi.

For this you need the "USB Power Cable with Long-range Wireless Receiver* found on this page:. https://www.roku.com/products/accessories/streaming-stick.  You can also find it on Amazon and other sources.

[Clandry]

Hi

I have a Roku express ( purchased 7/20 @ Walmart) that needs replacing because the one end of the mini usb was severed., I still have my receipt but Walmart told me I needed to contact Roku RE: replacement. Please help @RokuDanny-R 

[RokuDanny-R]

@Clandry

Thanks for reaching out and providing me with your information.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny