I got a new Roku Express 4k+ less than a month ago, and the remote is already completely dead. Have changed the batteries, and they work when inside a different remote, and no other batteries work inside this remote. Not even the pairing button will light up, I tried everything on the website - I am certain it is completely dead. This is appalling that something like this can happen so quickly.
The serial number on my device is SO7P219A7V2K. Hopefully I will get a quick response as this is beyond infuriating and I have no idea what to do anymore.
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