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Roku 4K+ “not connect” remote not working?

Roku 4K+ remotes worked fine at my apartment for starters. 

I took the roku to a hotel, connected it and now the roku has a blinking blue light. My roku home screen appears on the tv but says “not connected” in the upper right hand corner, and the remote will not work, so I cannot toggle down to settings to connect it to the internet. 

I downloaded the app but it cannot find my device. 

I was never prompted for the “hotel dorm connect” option on my roku or phone. 

I’m not sure what to do now.

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