I have reached out to Roku for weeks now and they keep sending me the wrong parts. EVEN after sending pictures!!.. I have the 3800X and the The Micro USB charging cable which has a curved micro end casing to the streaming stick, it broke off. so I have no means of plugging the micro end into the streaming stick.Meaning the little silver micro end broke off..... I cannot find the same cable anywhere.. Since it has a curved end into the back of the streaming stick.. How come Roku does not understand what I need... Where can a find a cord with curved end..Roku who makes this seems clueless... Can I use a straight on one??? Does anyone know????
You really should be able to go to any Walmart, Target, etc, and buy a micro USB charging cable (for cell phones) and use as a replacement. Bring your Streaming Stick with you.
If you are finding that they are not fitting into device, it could be that the cable end broke off "inside" your Stick in which you will either have to remove the broken end or replace device. (The Streaming Sticks just pop apart with a little prying).
Otherwise, verify that you do indeed have a 3800X device. (Settings..System..About).
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102
I have pictures so does ROKU support of what I need.. I have gone to Best Buy and looked all over.. I want original equipment that came with my Roku 3800X.. The stick is fine.. The Micro end broke off from the cable itself Here are PICS!!
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X