Hi, @dragonfly72
Thanks for posting here in the Roku Community.
I understand the remote issue you have experienced, and I would like to gather additional details so I can assist you further.
Tell us more...
- What specific Roku remote model you are having issues with?
- What is the specific behavior of the issue on your Roku remote?
- Have you done some troubleshooting steps? If so, what were the steps performed?
With more details, I can provide you with the best resolution to address your concern.
Keep me posted.
Thanks,
The Roku Community Team.
Takashi O.
Roku Community Moderator