Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jk77
Reel Rookie

Remote won’t turn tv on

My premiere plus paired with mu tv and all controls work except turning on the tv. It will turn the tv off but not on. Why?

0 Kudos
5 REPLIES 5
Tivoburkee
Community Streaming Expert

Re: Remote won’t turn tv on

You picked the first code that seemed to work, but it doesn't fully so redo the tv programming and skip the first one that mutes the music and see if later codes work better. 

There are some tv brands that share the same volume and mute commands buyt not power fully, like toshiba, Apex, or changhong. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
jk77
Reel Rookie

Re: Remote won’t turn tv on

I didn’t pick any code, it was paired with burton by the batteries. It only lets me pair it that way. 

0 Kudos
DBDukes
Community Streaming Expert

Re: Remote won’t turn tv on

There is a pairing process for the TV. You don't actually enter a code, but rather pick the TV manufacturer from a menu, the system will play music, then ask you if it stops. There may be multiple settings for each TV, so picking the first one that mutes the music isn't always the right one. It can get a little tricky when trying to bypass a partially working setting. But try to find the pairing setup under Remote in the menu system of your Roku.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Mike441
Reel Rookie

Re: Remote won’t turn tv on

I have done everything you suggested three times. The Roku remote still won’t turn the tv on.

0 Kudos
DBDukes
Community Streaming Expert

Re: Remote won’t turn tv on


@Mike441 wrote:

I have done everything you suggested three times. The Roku remote still won’t turn the tv on.


On another thread, you said  you did the Reset button thing. That's not part of pairing to a TV. That's for pairing to the Roku device. So, doing that isn't doing any good.

I'll follow up on that thread

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos