So today my remote would not work with my Roku device, only with the TV. I checked online on the issue and reset my controller, thinking that would solve it. It didn't. Then I did a hard reset on my Roku Streaming Stick+ (3810X) and hit the reset button on my controller. Now, I am stuck in the "Pair your remote" screen when my Roku turns on and I can't do anything about it. Nothing works.
I disconnected my Roku and TV entirely and removed the batteries from my remote, still nothing. Waited several minutes to reconnect as well.
Please help, it would be a bummer if I had to get another device or controller.
Once you factory reset a Roku it's no longer connected to any network and the app only works with a Roku that's connected to a network. When you press and hold the pairing button on the remote does the pairing light start flashing? Don't assume that batteries that seem to be good really are. I've had it happen more than once that batteries that work fine once the remote is paired won't work to get it paired in the first place.
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