Remotes

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James45
Newbie

Remote with new batteries is not detected when trying to pair back up.

My Remote when dead with full menu on the screen. Checked batteries, Unplugged but the remote is not even being detected when trying to pair back up using the little button as usual.

Any advice is appreciated! 

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1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Remote with new batteries is not detected when trying to pair back up.

@James45 

Thanks for the post.

We would recommend checking out the troubleshooting steps provided by our Support page here: Fix your remote

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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