Remotes

[Sportflier85]

Remote will not turn on TV, but works with everything else and turns it off?

[renojim]

@Sportflier85, try setting up the remote to control the TV again, but when the music stops, answer that it didn't to go on to the next code.

[RokuTakashi]

Hi, @Sportflier85 

Greetings, and welcome to the Roku Community.

I understand that you are unable to turn off your Roku device and TV with your Roku remote, and I'm here to help.

To add to @renojim suggestion, you can follow the troubleshooting steps below to set up your Roku remote for TV controls.

1. Press Home   on your Roku voice remote
2. Scroll and select Settings
3. Select Remotes & devices
4. Select Remote
5. Choose your voice remote from the list and select Set up remote for TV control
6. Follow the on-screen prompts to complete the process

For more information, you can visit this support article on How to set up your Roku voice remote to control your TV

After setting up your Roku remote for TV controls, you can control the power and volume on your TV.

Hope this helps.

Thanks,
The Roku Community Team.