Remotes

[RokuRiamie-D]

Thank you for providing your Roku remote information @JNBIV.

Please check your DM, as we have sent you a private message for further assistance. We appreciate your patience and cooperation.

Thanks,
The Roku Community Team

[equaltemp]

I have the same remote and having a similar problem. It's just the decrease side of the volume button that seems to be sticking or worn out. Personally, I think it's the volume mechanism itself and not a software issue. When I want to increase the volume, I'll have to depress it enough to get a click. On the decrease side, all I have to do is rest my finger on the button with no pressure, and the volume runs down to zero.

[RokuRiamie-D]

Hey @equaltemp,

Thanks for sharing your concern.

We have sent you a private message for further assistance. Please visit your inbox and we'll wait for your reply. 

Roku Community Team