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Aujor
Newbie

Remote voice will not turn off

Yesterday I accidently pushed a wrong button on my Roku remote and every time we are searching for a program the voice comes on and tells us what it's about. How do I stop this . It is a feature we do not want.

3 REPLIES 3
ron4505
Newbie

Re: Remote voice will not turn off

I got the same issue, very annoying.

makaiguy
Community Streaming Expert

Re: Remote voice will not turn off

Voice announcement of Roku menus, button presses, etc.

A feature called Screen Reader (renamed from Audio Guide in Roku version 10.5) announces where you are in the Roku menus for the benefit of the visually impaired. At some point you may have hit the * key on your Roku four times in a short period of time. This is a shortcut that toggles the Screen Reader / Audio Guide feature on and off, so four quick presses of the * key should toggle the this feature back off. 

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
terrycat57
Reel Rookie

Re: Remote voice will not turn off

Thank you!! I was having this same problem and now its fixed!!