Installed new 4k stick. Remote works but one I start watching a show the remote won't work. Only solution I've found it to reboot and it works again...for a few minutes. Battery 100%. Volume works but literally nothing else. If I want to pause a show I need to reboot the stick
It is like anything you just purchase. If you just bought it then return it. Did you purchase it from a local store? Roku website or Amazon? What is the model number? You can try downloading the Roku Remote Control app for iOS or Android. See how that works.