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Cej1
Newbie

Remote replacement-Roku streaming device

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Is it possible to purchase a replacement remote for the streaming devices and where could I find it online? (I live in Canada)

I tried Amazon but could only fund voice activated ones which aren't compatible with the streaming stick/device,

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RokuMary-F
Community Moderator
Community Moderator

Re: Remote replacement-Roku streaming device

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Hi @Cej1,

Thanks for posting to Roku Community!

Please be aware that our Roku Remotes are currently not officially marketed in Canada but you could try purchasing them from other online retailers.

To help you with remote issues, try running the steps on this Roku Support page: How to fix your Roku voice or simple remote that is not working | Official Roku Support Canada

If you need further assistance, feel free to contact Roku Support.

 

Best regards,
Mary

Mary F.
Roku Community Moderator

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RokuMary-F
Community Moderator
Community Moderator

Re: Remote replacement-Roku streaming device

Jump to solution

Hi @Cej1,

Thanks for posting to Roku Community!

Please be aware that our Roku Remotes are currently not officially marketed in Canada but you could try purchasing them from other online retailers.

To help you with remote issues, try running the steps on this Roku Support page: How to fix your Roku voice or simple remote that is not working | Official Roku Support Canada

If you need further assistance, feel free to contact Roku Support.

 

Best regards,
Mary

Mary F.
Roku Community Moderator
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