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Grady43
Newbie
‎02-20-2021 12:48 PM

Remote not working

So my Roku remote stopped working and I had been using the app on my phone then my Netflix froze so I reset my Roku but when I did it keeps saying to connect my remote but it’s broken and it’s not connected to my network yet so I can’t use the app and I don’t know what to do

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renojim
Community Streaming Expert
‎02-21-2021 01:02 PM

Re: Remote not working

If you performed a factory reset the only way to get through the setup is with a physical remote.

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