Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bakersats
Newbie

Remote not working while setting up Roku device

the remote quit working while i was setting up the express. replaced the battery's, pushed the reset button and the screen is displaying select language but the remote will will not do anything.  the indicator flashes 1 long and 1 short over and over. 

0 Kudos
3 REPLIES 3
RokuDanny-R
Retired Moderator

Re: Remote not working while setting up Roku device

@bakersats

Thanks for the post.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Cagey
Newbie

Re: Remote not working while setting up Roku device

Sn 213170597925

0 Kudos
RokuDanny-R
Retired Moderator

Re: Remote not working while setting up Roku device

@Cagey

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos