Remote not working as soon as button pressed the select goes up and thats it
I have changed batteries and other things and it wont turn on the tv but when the tv is on if I press any button on the remote then it starts going up, (the white select thing) I would be very grateful if I could get some help, please and thanks!
Re: Remote not working as soon as button pressed the select goes up and thats it
By "white select thing" I assume you mean that you have the Roku Home Screen visible and when you press a button on the remote the select box starts moving. Does it ever stop moving?
It sounds like the remote is faulty and/or a button is stuck. You can try plucking at all the buttons to see if you can dislodge one as well as using compressed air to try to blow out around all the buttons. Onn makes the remote, so you'd have to get one from them. Your other alternatives are to get a universal remote that supports Roku TVs (and not just Roku devices) or get one of the Roku Voice Remotes.
Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.