Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Spedatron
Newbie

Remote not working and registers buttons that im not pressing

I keep noticing that my remote has frequently been malfunctioning, it registers im pressing down when im not. I've tried resting, taking batteries out, but to no avail. I can't control the remote at all.

Labels (1)
0 Kudos
1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Remote not working and registers buttons that im not pressing

Hi, @Spedatron 

Greetings, and welcome to the Roku Community.

I appreciate you reaching out about the trouble with your Roku remote that doesn't register button presses. I'm here to help, and I recommend that you perform a troubleshooting step to resolve this issue.

Try this...

  1. Reboot your voice remote
  2. Reboot your streaming device
  3. Replace or recharge the batteries in your voice remote
  4. Re-pair your voice remote to your streaming device

For more information, you can visit this support article on How to fix your Roku voice remote that is not working

Hope this helps, and let us know if you need further assistance.

Thanks,
The Roku Community Team.

Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.