Remotes

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Remote help

My remote all of the sudden isn’t working. I checked the batteries and they’re ok. Please help. Thank you.

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3 REPLIES 3
RokuDanny-R
Retired Moderator

Re: Remote help

@Jtjacksontv3

Thanks for the post.

What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: Remote help

My remote stopped working as well. Did everything including replacing batteries to buying a Jew remote nothing works.  

I did download the app to use but want to cancel that and use my darn remote - please help!

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RokuDanny-R
Retired Moderator

Re: Remote help

@Nhebenstreit

Thanks for the post.

Can you please more information about the issue you are experiencing? What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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