Remotes

[sharonalanah]

I press any of the arrow buttons and it just keeps going. If I press down, goes and goes and goes, it won’t stop. It will let me changes directions but then just keeps going in the new direction.

I have a Roku express. 
I do not have a pairing button on the remote, I have changed the batteries and I have unplugged the Roku box several times. Nothing works

[sharonalanah]

I have tried using the remote option on my Roku app and it won’t work

[DBDukes]

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@sharonalanah wrote:

I have tried using the remote option on my Roku app and it won’t work

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What does that mean? Do you mean the app won't see the Roku device? Or do you mean that the continued scrolling happens?

[sharonalanah]

If I press the arrows it goes but then goes right back to the “Home” on the left side menu. If I try a channel it just doesn’t do anything. 

[sharonalanah]

I’m sitting here with the tv and Roku on and I’m constantly hearing the sound that makes whenever I press a button. It’s been doing this for about a week at least. If I’m lucky enough to get a show to play on Netflix then everything seems fine and the show plays normally 

[DBDukes]

@sharonalanah 

What about if you take the batteries out? If it stops, then the remote is driving it. Try blowing out dust/dirt from the buttons. Compressed air from a can will do that.

If it continues, with the batteries out of the remote, it's the device.

[makaiguy]

Also make sure your remote doesn't have a button or cursor control stuck in a depressed or partially depressed condition.