We barely use our TV in the bedroom but the batteries are draining often. The longest they last is about 2 weeks. It is a replacement remote. What can I do to fix this issue? Please & thank you.
Model Number 3900RW
Serial Number YG00GC078008
Hi @DeeDin
Thanks for the post.
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,
Kariza
Simplest temporary fix is to take batteries out of remote when not using it. Or insert a small bit of paper in between one battery and connection when not in use (I have a set of kitchen digital scales that don't shut off properly after putting away, and use the paper trick).
It shouldn't happen, but it does, for a small percentage of sticks. For a lesser used TV, buy an express or express 4k with IR remote instead, and use the stick on another TV or sell it/give it away.