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Nykilynn11
Newbie

Remote draining batteries and not working

My remote is draining the batteries and when its doing that. The only thing that is working is the power button and volume. I have to take the batteries out and put back in to get it to work. 

Serial number is YH0003W144874

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1 REPLY 1
RokuKariza-D
Retired Moderator

Re: Remote draining batteries and not working

Hello @Nykilynn11 

Thanks for the post.

Battery life will vary based on usage. For normal use, the remote batteries may last two months or longer. Does your Roku remote support private listening? This may also be one factor for the battery drain.

Keep us updated!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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