Remotes

[mummertA97]

Bought the Roku 4k streaming stick for my sons tv. 
the remote wasn’t compatible to pairing with the tv itself so he still needs to use his tv remote to control turning it off and on, and the Roku remote to control the Roku, but the dang thing is chewing through batteries, and CONSTANTLY needs to be reset/repaired in order for it to work. This is super frustrating and annoying. For the amount of money spent on batteries to keep this thing, I may as well have bought him a Roku tv. 😒😒😒

[RokuKariza-D]

Hello @PoppaP2

Thanks for bringing this to our attention.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About or at the back of the player itself. I'll be able to further assist you from there.

We look forward to your response.

All the best,
Kariza