Remotes

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Teamrev
Binge Watcher

Re: Remote batteries runs low quickly

I fall into that category. Can you please tell those of us that have had the ability to send pm's removed from their account what to do instead of pm'ing you?
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Adb2
Reel Rookie

Re: Remote batteries runs low quickly

I also have the same issue. I’ve used about 30-40 AAA batteries in the last year with one remote. I’m on the same batteries from 2 years ago with the other remotes.  I’m not sure what’s up. Sometimes the remote gets hot (I assume a short). 

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RokuKariza-D
Roku Guru

Re: Remote batteries runs low quickly

Hey @Adb2

We're here to help!

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.

We will await your response.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Adb2
Reel Rookie

Re: Remote batteries runs low quickly

Good Evening @RokuKariza-D,

My device SN: YH00Xxxxxxxxx.

Thank you,

Austin Brooks

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RokuKariza-D
Roku Guru

Re: Remote batteries runs low quickly

@Adb2

Thanks for the reply.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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bnrollins
Newbie

Re: Remote batteries runs low quickly

@RokuMary-F 

I'm having the same issue. I got my Roku Express 4k+ in June and have gone through 4 set's of batteries. 

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RokuKariza-D
Roku Guru

Re: Remote batteries runs low quickly

@bnrollins

Thanks for reaching out to us. 

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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DianeK2012
Newbie

Remote draining battery fast

My remote won't last more than a day a  half! It is draining batteries faster than anything I have ever seen and the device is not even six months old!

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Bcola11
Reel Rookie

Re: Remote batteries runs low quickly

I am having the same issue 

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RokuKariza-D
Roku Guru

Re: Remote batteries runs low quickly

Hi @Bcola11

We're here to help!

Could you tell us first specifically about the issue you're running into? Please also reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings System About.

With more information, we can assist you further.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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