Remotes

[mgerv]

I have two Rokus.  I do not use them for anything but TV watching and not a lot of that either. The batteries die very quicky - within about three weeks.  

[RokuMary-F]

Hi @mgerv,

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About.

Thanks,

Mary

[BobSuslin]

@RokuMary-F 

i have a similar complaint regarding low battery life affecting my remote.  I just need to be able to send you  my email and device serial number in a PM, except I don’t see a link when I bring up your profile.  Can you help?

[RokuDanny-R]

@BobSuslin

Thanks for the post.

I have responded to the PM that you sent me and will continue to assist you from there.

Thanks,
Danny

[Dman7474]

Hello I have the same problem as everyone else and have been going through batteries twice a week for a year. I can’t figure out how to private message you my info?

[Chrismmayer]

I have the same battery issue on my remote, and I can’t figure out how to send a PM with my system information.  Could you please help me also?  Thank you!

[djp5780]

I am having the same issue with batteries dying in my new Streaming Stick+, but cannot figure how to send a PM.  Please help me also.  Thank you!

[BobSuslin]

Click the email icon at the top of your login page

[djp5780]

I don't have that icon??? 

[BobSuslin]

Enable private message acceptance in your profile settings