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Roku Guru

Remote Doesn't Hear Right!

I did a system reset, did the unplug for 20 minutes, and plug it back in, and at least for now the remote is at least listening (Before, I'd immediately get the "Sorry, something went wrong" everytime I tried to use it). However, it is now very confused, as it hears numbers, & even names all wrong!   378 gets me 678,    Qwest Live gives me TuneIn, WTF????

When the voice feature actually listens why can't it get it right? How is a 3 a 7,  a 4 an 8, or Qwest Live becomes TuneIn?  Is there no way to have this at least work as it should?

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