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XombiQilla
Newbie

Rechargeable remote acting od

This is my second rechargeable remote. The issues started happening a couple days ago. FYI, the remote is full chargedFirst, the mute button stopped working. Then when I would try the mute button, it would raise the volume.

so I tried resetting by hitting the home and back buttons. The light on the back stars blink I then goes solid. Mute still doesn’t work but very else does

I tried pairing again. I hold the button down, the light blink until it goes solid. The mute still doesn’t work. 

I then let it charge, aft after a few hours the nut button works great, but then after a little while, the mute button stops working again. 

and sometimes, nothing works. 

is it time for a new remote?

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Rechargeable remote acting od

Hi, @XombiQilla 

Thanks for posting, and welcome to the Roku Community.

I understand your concern regarding the Roku remote issue you have encountered, and I appreciate your efforts in troubleshooting it.

For us to understand your concern further, can you provide the details below:

  • How long have you been using the Roku remote?
  • What specific Roku remote model are you having issues with?
  • Which specific Roku device is the remote connected to?

With more details, I'll be able to assist you further.

Thanks,
The Roku Community Team.

Takashi O.
Roku Community Moderator
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