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Level 7

Real support person?? Can anyone help?

Turned the TV on and after Roku update 10.5 (that I didn't ask for) we can't access anything. We got to Netflix using a different remote. Roku screen comes on but it won't let us toggle to the next screen or any screen. FIX NOW PLEASE! thank you.  I see no answers that have worked for anyone with the same issue. Is anyone that works for ROKU working to fix the issue? Or should I go buy a firestick like everyone else?

Level 7

Re: Real support person?? Can anyone help?

I am getting device not supported all of sudden this morning. My device was working okay after this last update now all of sudden my tv want support my device I wish someone would help I can’t afford to go by a new tv

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