@MartyF wrote:
My roku remote is working as normal EXCEPT for powering on. I have to use tv remote to power on, but then the roku will navigate normally, and power off. I've tried "pairing", unplugging the roku devise from the hdmi, and of course changing the batteries. Any suggestions?
Re-pairing the remote to the Roku won't accomplish anything else. The issue could be that the TV manufacturer (which you didn't list, by the way; information is helpful) has multiple configurations that may work. When this happens, the Roku will try different settings, and one may partially work, which you don't really find out until after you're done configuring.
Try to configure the remote to the TV again. Do not attempt to re-pair the remote to the Roku. That won't accomplish anything. Focus on configuring the remote to work on the TV.
If after trying again, the setting still doesn't work, go through it again, when when it asks if the music is off, use your TV's actual remote to turn the music back on, then tell the Roku "no" and continue the process as if it simply didn't work. The next one may.
You may have to repeat this step multiple times if the TV manufacturer has used several different remote codes over the years.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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