I’ve restarted my Roku repeatedly, replaced batteries multiple times, rebooted my internet, changed power sources for my Roku - no matter what, my pairing light stays steady green and won’t switch to pairing mode.
I've set up multiple Rokus, this is the only time I’ve had this issue. Is there a solve that hasn’t already been posted? How can I get a new remote sent to me?
For clarification, is your remote not working that's why you're re-pairing it to your device? Please also reply here with the serial number of the Roku device associated with the affected remote. It can be found at the back or underneath the player itself.
Re: Pairing Light Won’t Blink No Matter What I Try
I do have multiple Rokus, but no it won’t pair with another one. It won’t enter pairing mode. It just stays a steady green the second I put batteries in and won’t change no matter how many times I reboot the Roku or remote, or how long I hold the button.
Roku may require you to return the whole thing, not just the remote.
Oh, if you bought it from a local store, you probably want to return that way, as it'll be much quicker. A return through Roku will take a week or two. My experience was a week, but others have reported longer.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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