My Roku remote is working perfectly fine except I cannot click the OK button so I cannot get into any programming. I used the voice which got me to Peloton but I can’t click to login. Are there any fixes to this? I’ve reset and repaired twice now. It’s very frustrating.
Remote buttons can get dust/fluff between the contacts and interfere with the connection. I'd first try blowing compressed air around the buttons to see if anything can be dislodged. If that's not successful, it's possible it simply has failed. You didn't state what model Roku you have. If it's any model other than a Stick, you can get an inexpensive universal IR remote for under $10 that should work as a replacement. The genuine Roku remote might also be available, but again we need to know what model player you have to recommend a replacement.
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You’re totally right; a return is the way to go. And correct yes I thought it was the streaming stick at first because I had trouble pairing, resolved after a few tries of taking out the batteries. But then that’s when the new problem occurred with the Okay button not working. So I’m back at square one LOL