My old remote with TV control stopped working a couple days ago. I bought a replacement remote with TV control. It paired with the roku player but when I go to set up for TV control the message says "the current remote does not support TV control." Any suggestions?
Sounds like the new remote is a Roku tv wifi remote which would pair to the stand alone roku's, but as the message says the volume keys won't work. Does it have Roku tv written on it? Whats the model number in the battewry compartment? Rc-?
Edmund Roku Community Streaming Expert
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