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Johnyboyd3
Newbie
‎04-12-2021 11:32 PM

Need a better remote with solid buttons because the rubber is trash

Need a remote with plastic buttons or something because I push the button 10 times before it works. That’s also with me holding it up moving it around until it works. I’m no more than 10 feet from my tv. #westinghouse

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makaiguy
Community Streaming Expert
‎04-13-2021 02:16 PM

Re: Need a better remote with solid buttons because the rubber is trash

Roku supplies the operating system, which includes Roku functions, for use in "Roku TV"s.  The manufacturer provides the hardware.

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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DBDukes
Community Streaming Expert
‎04-13-2021 02:40 PM

Re: Need a better remote with solid buttons because the rubber is trash

Adding to what @makaiguy said, you can get a Roku Voice Remote ($20) or a Roku Enhanced Voice Remote ($30) that will connect via WiFi Direct to the Roku TV. I use one on my Roku TV. Since it's a WiFi Direct connection, it doesn't need line of sight, like the IR remote you have that came with the TV.

The buttons are fine on mine. I can hold the remote anywhere, not even point it if I don't want to, and it works.

Or, you can find a universal remote at Best Buy, Walmart, Amazon, or other places that works with Roku TV. Just make sure Roku TV is in the list of supported devices.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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