Remotes

[ThereseHigh]

Hi Danny, we’re having the exact same issue with our remote. The batteries died in a very short time. When replaced, the remote became untouchably HOT. I had to use a towel to get the back off to take out the batteries. Please help! Below is our information. 

Thank you in advance for your assistance!

Acct:[personal information removed]

Serial Number:YH008Y467410

[RokuMary-F]

Hi @ThereseHigh,

Welcome to the Roku Community and thanks for posting.

Kindly check your message as I already responded to your inquiry.

Note: Never post any personally identifiable, private, or sensitive information publicly, including passwords, email addresses, or payment information. Community content is visible to all Community members.

Let us know if you need further help from there.


Best regards,
Mary