Hi, @92suyshf
Welcome!
I understand the volume control issue you've encountered with he Roku remote, and I'm here to help.
Let's perform some steps to troubleshoot the issue. Follow the instructions below:
Restart your Roku Remote
- Reset your remote: Press and hold the Back and Home/Pairing buttons simultaneously for about 20 seconds.
Re-pair your Roku remote
- Set the Roku device in pairing mode, unplug it from the power outlet for 15 seconds, and plug it in again.
- Initiate pairing by pressing and holding the Back and Home/pairing button for 5 seconds.
For more details, visit this link: How to fix your Roku voice remote that is not working
Hope this helps, and keep us posted.
Thanks,
Roku Community Team.
Takashi O.
Roku Community Moderator
